Terms of service
Last updated: October 5, 2026
These terms cover your use of the Levity by Abbi website, programs, coaching, and client portal. By buying, signing up, or using them, you agree to these terms. If something here does not work for you, ask before you buy.
"Levity", "we", and "Abbi" mean Levity by Abbi, based in Houston, Texas.
1. Who can use Levity
You must be 18 or older. By using our services you confirm you are.
2. What we offer
- Premade programs (The Jumpstart, The Transformation): digital downloads, in women's and men's versions.
- Coaching (Monthly Nourishment, The Rebuild: Online, The Rebuild: Online + In Person): one-on-one nutrition and strength coaching, starting with a free consult call.
- Levity Membership: covered by our Levity Membership Terms. In-person training and Lift Club: separate terms and a signed waiver are provided before any in-person session.
- Client portal: check-ins, messages, and community boards for members and clients.
3. What coaching is and is not
Levity provides education, coaching, and support around food and strength training. It is not medical care, not therapy or mental health treatment, and not the practice of dietetics. Abbi is not a doctor, a therapist, or a registered dietitian. Nothing we say is a diagnosis or treatment. See our Health Disclaimer.
4. Your responsibilities
- Give honest, current information, including health changes.
- Check with your doctor before starting, especially if you are pregnant or postpartum, injured, managing a medical condition, or taking medication.
- Listen to your body and stop anything that causes sharp pain.
- Do the check-ins and communicate. Coaching works best as a conversation.
- Keep your account login private.
- Results vary and are never guaranteed.
5. Billing and cancellation
Coaching is billed through Stripe after your consult call, either monthly or prepaid for 6 or 12 months. Monthly plans: cancel anytime with 30 days notice. Prepaid plans and all refund details are in our Refund Policy, which is part of these terms.
6. Scheduling and no-shows (calls and sessions)
- Reschedule or cancel at least 24 hours before your call or session.
- A no-show or a cancel with less than 24 hours notice counts as a used call.
- If you are more than 15 minutes late without a message, we may treat it as a no-show.
- If Abbi needs to reschedule, you will not lose anything and we will offer a new time.
- In-person training and Lift Club rules and waiver are provided before your first session.
6a. Response times
We reply to messages within 1 business day, Monday to Friday, 9am to 6pm Central. Messages are not monitored for emergencies.
7. Community rules (portal)
- Be kind. No shaming, no body commentary, no diet talk that puts anyone down.
- Do not give medical advice to each other. Share your experience, not prescriptions.
- Respect privacy. What someone shares stays in the community.
- No spam, selling, or promoting other services.
- Abbi can remove posts or members that break these rules, at her discretion.
8. Intellectual property
All programs, plans, templates, recipes, guides, and content are owned by Levity. Your purchase gives you a personal, non-transferable license to use them for yourself. Please do not share, resell, copy, post, or distribute them, including with friends or in groups. We may end access if this happens.
9. Limitation of liability
To the fullest extent Texas law allows, Levity and Abbi are not liable for indirect or consequential damages, or for injury or loss from your use of our programs or coaching, and our total liability is limited to the amount you paid us in the 12 months before the claim. You use the programs and exercise suggestions at your own risk. Nothing here limits liability that cannot legally be limited.
10. Changes and ending access
We may update these terms; the date at the top will change. We may suspend or end access for breaking these terms, and will explain why.
11. Governing law
These terms are governed by the laws of the State of Texas.
12. Contact
abbirollins@gmail.com